OS Platform Dispute Resolution

The EU Commission provides a platform for out-of-court dispute resolution. This gives consumers the opportunity to settle disputes in connection with their online order out of court. The dispute resolution platform can be found here: https://ec.europa.eu/consumers/odr/

Our email for consumer complaints is: info@messtechnil-eheim.de

We are prepared to participate in a dispute settlement procedure before a recognised consumer arbitration body.